CARRIAGE TERMS

Thank you for choosing SportLeisureLLC.com. We are committed to providing our customers with fast, safe, and reliable shipping services. Please read the following shipping policy carefully before placing your order.

I. Order Processing Time

All orders will be processed after successful payment and confirmation. Under normal circumstances, orders will be processed and shipped within 1-3 business days.

Order processing time does not include weekends, US federal holidays, and special promotional periods.

II. Delivery Area

Currently, we primarily provide delivery services within the United States, including all contiguous states. Additional delivery times may apply to some remote areas or special addresses.

III. Shipping Methods

Based on the order weight, dimensions, delivery address, and logistics arrangements, we will select the most suitable shipping method for delivery, including but not limited to:

Standard Ground Shipping
Priority Shipping
Expedited Shipping

The specific shipping method will be determined when the order is shipped.

IV. Partner Logistics Companies

To ensure safe delivery of your order, we partner with well-known U.S. logistics carriers, including but not limited to:

USPS (United States Postal Service)

UPS (United States Parcel Service)

FedEx
DHL eCommerce (for some areas)

We will select the most suitable carrier for delivery based on the order details.

V. Estimated Delivery Time

After your order is shipped, the estimated delivery time is as follows:

Delivery Method | Estimated Delivery Time

Standard Shipping | 3-7 business days

Priority Shipping | 2-5 business days

Express Shipping | 1-3 business days

Actual delivery time may be delayed due to weather conditions, peak shipping seasons, holidays, natural disasters, or carrier operational status.

VI. Tracking

After your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can check the latest shipping status on the logistics company’s official website.

Please note that tracking information updates may take 24 to 48 hours to appear.

VII. Receiving Responsibility

Please ensure that the shipping address, contact person’s name, and contact number you provide are accurate. If a package is delayed, returned, or lost due to incorrect information, any additional costs incurred may be borne by the customer.

For packages that show as successfully delivered but have not been received, customers are advised to first contact the carrier for inquiries and simultaneously notify our customer service team for assistance.

VIII. Shipping Delays

While we will make every effort to ensure timely delivery of orders, we cannot guarantee a specific arrival time for shipping delays caused by the following reasons:

Inclement weather;
Natural disasters;
Peak holiday periods;
Logistics company operational adjustments;
Government regulations or other force majeure events.

IX. Package Damage or Loss

If you receive a package that is visibly damaged, please take photos as evidence as soon as possible after signing for it and contact our customer service team.

If a package is lost in transit, we will assist customers in submitting an investigation request to the logistics company and provide appropriate solutions based on the investigation results.

For any questions regarding our shipping policy or order fulfillment, please contact us:

SPORT LEISURE LLC
201 E Germantown Pike Apt 237
East Norriton, PA 19401
United States

Email: [email protected]
Phone: +1 605-578-0756