REFUND POLICY

At SportLeisureLLC.com, we are committed to providing our customers with high-quality products and a satisfying shopping experience. If you are not satisfied with the goods you receive, please apply for a return or refund if the following conditions are met:

I. Return Request Period

Customers may submit a return request within 30 days of receiving the goods. Return requests submitted after this period may not be accepted.

II. Return Conditions

To qualify for a return, the goods must meet the following conditions:

The goods are in their original condition;
The goods have not been used, washed, or damaged by human error;
The goods retain their original packaging, labels, and accessories;
The goods do not affect their resale value.

Returns are not supported in the following situations:

The goods have been used;
The goods are damaged by human error;
The goods’ packaging, accessories, or labels are missing;
The goods are in a condition that affects their resale value after use;
The goods have exceeded the return request period.

III. Return Shipping Costs
Quality Issues or Incorrect Shipment

If the goods are defective, damaged during transportation, or the wrong goods were received, the return shipping costs will be borne by SPORT LEISURE LLC after verification.

Returns for Non-Quality Issues

If a return is requested due to personal reasons (e.g., dislike, wrong item purchased, size not as expected, etc.), the return shipping cost will be borne by the buyer.

We recommend customers use trackable shipping services to ensure a safe and reliable return process.

IV. Refund Process

Upon receiving your returned goods, we will inspect and review them.

After approval, we will refund the corresponding amount to your original payment method within 3-5 business days.

Refund arrival time may vary depending on the processing speed of banks, credit card institutions, or payment platforms. The specific arrival time depends on the relevant financial institution.

V. Partial Refund or Refund Refusal Circumstances

We reserve the right to refuse a refund or provide only a partial refund in the following circumstances:

The goods have been used; The goods are missing their original packaging, accessories, or labels; The goods are damaged due to human error; The goods have affected resale; Other circumstances that do not comply with this return policy.

VI. Order Cancellation

If the order has not yet entered the shipping process, customers can contact us to apply for order cancellation and receive a full refund. If your order has already been shipped, a refund will be processed according to the normal return procedure.

VII. Contact Us

If you need to apply for a return, refund, or have any related inquiries, please contact us:

SPORT LEISURE LLC
201 E Germantown Pike Apt 237
East Norriton, PA 19401
United States

Contact Person: Marilyn Lourenco
Email: [email protected]
Phone: +1 605-578-0756

We will assist you with your matters as soon as possible.